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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Derika Allen

March 19, 2025

5  out of  5
rating by Derika Allen
"Everyone is always so helpful and provide excellent service."
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Dylan Blake

March 17, 2025

5  out of  5
rating by Dylan Blake
"Absolutely great experience, the best help I've had yet. Mrs. Marellia Martin was an amazing help through this experience!"
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Kenya Tavares

March 12, 2025

5  out of  5
rating by Kenya Tavares
"Michael is an outstanding agent who consistently provides us with the best service at the best price! Thanks Millie :)"
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Denise Clewis

March 11, 2025

5  out of  5
rating by Denise Clewis
"Love going here. Everyone goes out of their way to make you feel appreciated. They also explain everything in terms you can understand."
We responded:
"Appreciate the five stars! Always glad to see a great review, I am glad we could sit down and go over your auto and home policies to make sure it was all in order!"
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Lillie

February 21, 2025

5  out of  5
rating by Lillie
"Nancy was super friendly and helpful, and had answers for all of my questions about the process. Definitely recommend!"
We responded:
"Thank you for the review! I am happy to hear that Nancy was about to help you out with your insurance needs!"
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Michael Murray

February 20, 2025

5  out of  5
rating by Michael Murray
"Staff person, Millie is Top-Notch who knows the answers to any and all questions. She explains everything in laymen terms for a clear understanding. The entire office is a JOY to interact with. I feel that all my insurance needs are being met."
We responded:
"Thank you for the 5 Stars! Reviewing insurance policies with the people of Lafayette and its surrounding communities is something our office loves to do."
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ken denais

February 13, 2025

5  out of  5
rating by ken denais
"They make you feel like family and they all are very professional"
We responded:
"Thank you for the review, Ken! If you have any questions or concerns, about auto insurance, homeowners' insurance, and life insurance. Please, give us a call."
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Abby Latiolais

February 7, 2025

5  out of  5
rating by Abby Latiolais
"Gwen was very helpful and quick in getting my insurance swapped to my new vehicle!"
We responded:
"Thank you for the review and Congratulations on your new car! If you have any questions or concerns about your auto insurance, please give us a call!"
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T’NOTCHIE

February 6, 2025

5  out of  5
rating by T’NOTCHIE
"Claudia was extremely helpful and sweet. She helped me with all my needs. Michael Smith was very helpful with getting me discounts i was eligible for."
We responded:
"We are happy to hear that Claudia was able to help you out! If you have any question or concerns about you auto insurance, please give us a call!"
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Rachel Courville

February 6, 2025

5  out of  5
rating by Rachel Courville
"I am more than impressed with Michael Smith as my State Farm agent. I was assigned to him when my agent retired. Mr. Smith actually called me to go over my policy. In doing so, he found discounts for me, and offered sound advice! I can honestly say that he is the best insurance agent I have done business with in my 40 years of adult life."
We responded:
"Thank you for the review and kind words. We happy hear that we were able to help you out with your insurance needs. Please, give our office a call if you need anything!"
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Tasha Nathan

February 3, 2025

5  out of  5
rating by Tasha Nathan
"State Farm provides excellent customer service and reliable coverage! Gwen Breaux was helpful, responsive, and made the process easy. Highly recommend!""
We responded:
"Thank you for the kind words! I am very happy to hear that you were satisfied with your insurance coverage!"
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Billy Qu

January 29, 2025

5  out of  5
rating by Billy Qu
"Very helpful for me when getting the car for the first time"
We responded:
"Thank you for the 5-star review! We are very happy that you chose us to help you out with insuring your first car with State Farm Auto Insurance! "
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Curri Loupe

January 29, 2025

5  out of  5
rating by Curri Loupe
"Alison is a pleasure to do business with, she’s extremely knowledgeable and helpful."
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Ginger Young

January 27, 2025

5  out of  5
rating by Ginger Young
"The staff at Glass America in Broussard, LA earned my trust when they once advised me to NOT hire them to repair a small pock mark, seeing that I would soon need a complete windshield replacement when a different crack spread further. That is business INTEGRITY. They have now replaced the windshield and were were professional, efficient, friendly, and quick. I highly recommend their service!!!"
We responded:
"Thank you, Ginger! I am glad we were able to help you out with you windshield! We are always happy to help the people of Acadiana. "
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Oscar Babineaux

January 16, 2025

5  out of  5
rating by Oscar Babineaux
"Gwen did a great job helping me with my Drive safe and save. Thanks!"
We responded:
"I am glad Gwen was able to help you out! If you have any questions about the Drive Safe and Save, or about the auto policy, please feel free to give our office a call!"
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Judy Leger

January 15, 2025

5  out of  5
rating by Judy Leger
"Michael Smith has the best staff of any company I deal with. They are the most patient and courtesy with questions and the most knowledgeable about insurance matters. Love working with them."
We responded:
"Thank you for the review! We are always happy to hear that our team has done a good job! We are happy to help the people of Lafayette and its surroundings parishes. "
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Brett Hill

January 15, 2025

5  out of  5
rating by Brett Hill
"Ms. Gwen was super sweet and helpful with getting me squared away for my new policy! She even stayed on the phone to make sure i received the document i needed."
We responded:
"Thank you for the review! I am glad Gwen was able to help you out. If you have any questions in regard to Auto Insurance, Homeowners Insurance, or Life and Health Insurance please give us a call!"
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cherise lemelle

January 14, 2025

5  out of  5
rating by cherise lemelle
"Always a pleasant conversation with Michael. Helps me understand all my insurance needs."
We responded:
"Thank you for the 5 Stars! Reviewing insurance policies with the people of Lafayette and its surrounding communities is something our office loves to do."
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Tina Rollman

January 13, 2025

5  out of  5
rating by Tina Rollman
"Definitely see Alison Loupe for all your Insurance needs. She's efficient, detail oriented and has a personal yet professional touch in the insurance world that can sometimes be difficult to navigate. #statefarm"
We responded:
"Thank you for the review! I am glad Alison was able to help you out. If you have any questions in regard to Auto Insurance, Homeowners Insurance, or Life and Health Insurance please give us a call!"
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Shonda L Veronie

January 9, 2025

5  out of  5
rating by Shonda L Veronie
"Sure! Here’s a professional and heartfelt Google review for your friend: ⭐⭐⭐⭐⭐ I cannot recommend Alison Loupe enough! Her knowledge and professionalism in the insurance industry are unmatched. Whether you’re looking for home, auto, or life insurance, she takes the time to understand your needs and ensure you have the best coverage possible. What truly sets Alison apart is her genuine care for her clients and her willingness to go the extra mile. It’s such a relief knowing I have someone so trustworthy and dependable managing my insurance needs. If you’re looking for personalized service and peace of mind, look no further than Alison Loupe!"
We responded:
"Thank you for the review! I am glad Alison was able to help you out. If you have any questions in regard to Auto Insurance, Homeowners Insurance, or Life and Health Insurance please give us a call!"
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Philip Vanbergen

January 8, 2025

5  out of  5
rating by Philip Vanbergen
"I have relied on Mike Smith and his team for my insurance over the years, and they always go above and beyond to help! Special thanks to Gwen who did a fantastic job getting my renter's insurance ready!"
We responded:
"Thank you for your kind words! If you have any more questions in regard to your renter's insurance, please give us a call!"
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George Harvey

December 28, 2024

5  out of  5
rating by George Harvey
"We had a super, positive experience with Mr. Smith. He showed us ways to save money and get better coverage at the same time."
We responded:
"Thank you for the 5 Stars! Reviewing insurance policies with the people of Lafayette and its surrounding communities is something our office loves to do."
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Ken Theriot

December 27, 2024

5  out of  5
rating by Ken Theriot
"Michael took the time to explain every detail of our home and auto policies. It was very educational and he saved me some money. I look forward to being his client for years to come."
We responded:
"Thank you for the review. Understanding auto insurance and home insurance is not an easy task! I am glad we were able to sit down and help you out!"
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possessed emu

December 24, 2024

4  out of  5
rating by possessed emu
"Reliable good and helpful"
We responded:
"Thank you for the feedback!"
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Tyreonna Jacquet

December 20, 2024

5  out of  5
rating by Tyreonna Jacquet
"Ms. Gwen breaux was amazing helped me get my issue resolved very quickly !!!!"