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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kiersten Freeman

March 14, 2023

5  out of  5 rating by Kiersten Freeman
"I couldn’t have asked for a better experience when it came to getting insurance with State Farm through Michael Smith!! Terry specifically helped me through the process. Terry was patient with me and made sure I was getting the best bang for my buck! Even used some of his lunch time to help me out and finish the process. Now that’s what you call customer service!! Definitely recommend getting with Terry if you need help with insurance through Statefarm."

Barbara

March 7, 2023

5  out of  5 rating by Barbara
"Everyone in this office was very helpful and friendly. I had a very pleasant experience. I would definitely recommend Michael Smith - State Farm Insurance."

Debrah Richardson

March 3, 2023

5  out of  5 rating by Debrah Richardson
"What a delight to work with the people at Mike Smith State Farm. They all made the experience pleasant and I look forward to furthering our working relationship. Mandy Johnson was particularly helpful and friendly while being wholly professional. Max Gill made the testing portion relaxing for us old folks, and we thank Mike Smith for the introductions and the wonderful honey."

Cheryl Smith

March 2, 2023

5  out of  5 rating by Cheryl Smith
"They were wonderful and helpful. They are so friendly and went out of their way to make me comfortable."

Gary Buchanan

March 1, 2023

5  out of  5 rating by Gary Buchanan
"I worked with Mandy Johnson at Michael Smith State Farm. She was eager to help in any way she could. It was a pleasure to work with her. Everyone there are very welcoming and a pleasure to deal with. Just a great experience overall."

Carl Breaux

February 28, 2023

5  out of  5 rating by Carl Breaux
"I met with Mr. Michael Smith to discussed my fender bender that I had recently for expert advice and he put me at ease that everything would be alright. I then met with Ms. Gwen Breaux who helped me with the opening of the claim. Very professional people all the way around."

Hannah Ozenne

February 23, 2023

5  out of  5 rating by Hannah Ozenne
"Mr.Max helped me out, he was nice and efficient the whole process.Everything was smooth and easy. Also I received a awesome yet affordable rate."

Carl Fruge

February 17, 2023

5  out of  5 rating by Carl Fruge
"Great experience doing business with them. Highly recommend"

Erica Prejean

February 16, 2023

5  out of  5 rating by Erica Prejean
"I recently stumbled across Mike Smith’s State Farm insurance company while in a frantic search for homeowners insurance. I had the pleasure of speaking with Terrence Hardy. He was pleasant, knowledgeable and very helpful. He made me feel like I was speaking to an old friend, although I was only calling for a quote and this was the first company I contacted I knew before I hung up the phone I’d be calling Terri back to seal the deal!!! Being nice, patient and professional goes a long way.. Thanks Terri"

Williams Daniel

February 15, 2023

5  out of  5 rating by Williams Daniel
"Mandy Was awesome!"

DWA

February 14, 2023

5  out of  5 rating by DWA
"Mandy Gremillion has been hands down the absolute best. Has helped me thru out the years with anything i got. I fully trust her and I feel comfortable knowing everything that I want covered is covered wo having to worry if I my policy excludes something. Takes the time to explain things that I do not understand. She has made me feel comfortable when I reach out for help to not feel like I’m bothering someone. I will not go to no one else!!!!"

Darien LeLeux

February 13, 2023

5  out of  5 rating by Darien LeLeux
"Have to say, probably one of the best State Farm locations I've did business with. Terry here is the man to talk to. Scored me a great rate on my truck and hooked me up with my first life insurance policy. One thing I definitely love about working with Terry is that he talks to you like you're more than just a client. Honestly that right there is what sold me."

Lord BtcMcGee

February 11, 2023

5  out of  5 rating by Lord BtcMcGee
"We have the best insurance agent known to man! Mandy Johnson goes above and beyond for us and is always there with the right answers to help us along."

Ari Smith

February 11, 2023

5  out of  5 rating by Ari Smith
"Mandy Johnson gets a 10/10! She is so easily accessible and is always such a great help! My husband and I love her and we HIGHLY recommend her!"

Monique Lord

February 11, 2023

5  out of  5 rating by Monique Lord
"Very Friendly and Helpful. I was able to get all of my insurance in One easy call. Highly Recommend"

Jordan Folks

February 10, 2023

5  out of  5 rating by Jordan Folks
"Mandy is absolutely amazing. Her dedication to her clients is unmatched! She got me full coverage and life insurance for cheaper than what I was paying with a competitor. She is phenomenal!! The Michael Smith group is top notch!"

Chase E.

February 10, 2023

5  out of  5 rating by Chase E.
"Always a pleasure to work with this office. Every agent here is super professional, friendly, and attentive. Wouldn't go anywhere else"

Kaitlin Freeman

February 8, 2023

5  out of  5 rating by Kaitlin Freeman
"Getting Life Insurance as a 25 year old and a Full Time College Student and Full Time manager is very different and can be frightening. Mandy made my experience with getting life insurance easy peasy!! She is very personable! There was very few paperwork and it just took less than 30 minutes! She went through all of the important details very throughly and gave me examples. I even got a bottle of Honey!!"

Denise Clewis

February 4, 2023

5  out of  5 rating by Denise Clewis
"Love going here. Everyone goes out of their way to make you feel appreciated. They also explain everything in terms you can understand."

Shari H.

February 4, 2023

5  out of  5 rating by Shari H.
"Staff are friendly and warm and make you feel comfortable. They go over all your questions and explain everything so you feel a real peace of mind. I trust them with all my insurance needs."

Alaina Kelly

February 2, 2023

5  out of  5 rating by Alaina Kelly
"Mrs. Mandy was able to help me save thousands of dollars a year with my new plan. Highly recommend!!!"

Nicole David

January 31, 2023

5  out of  5 rating by Nicole David
"We would highly recommend Michael and Nancy for all their help with our insurance needs. They are friendly and very professional. They saved me money and am very satisfied"

M Kibodeaux

January 31, 2023

5  out of  5 rating by M Kibodeaux
"Knowledgeable, extremely friendly customer service with no pressure, which made switching companies a very easy decision. Angela was great!!"

Pandora Ducote

January 30, 2023

5  out of  5 rating by Pandora Ducote
"Terry called and spoke to me about life insurance. He went into detail about state farm final expenses policy. He answered all my questions and sold me a policy."

Andrew Zavala

January 30, 2023

5  out of  5 rating by Andrew Zavala
"Angela Kibodeaux has always been friendly and helpful on the phone or in person. Always quick to respond and take care of any policy changes or questions we have. Highly recommend!"