State Farm® Insurance Agent Michael Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
wayne bernard
May 29, 2026
"Great resource for information, response to request very timely and good communication."
"Thank you for the 5 stars Wayne! I am glad that you were satisfied with your review over your insurance policies. If you have any further questions, please give our State Farm office a call, and we will be happy to answer any questions you have. "
Jaime Mendoza
May 22, 2026
"Personable. Informative. Knowledgeable. Nice staff."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael Smith’s Team. "
Jack Smart
May 18, 2026
"Great experience. Angela was very helpful, polite, and patient!"
"Jack, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Michael Smith’s Team!"
Shanna Viltz
May 15, 2026
"Claudia was professional and provided great customer service. She was knowledgeable, informative, and answered all of our questions."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Silke Bantin
May 15, 2026
"Mr. Nathan Hall provided exceptional service and assistance and he did it quickly! Very kind and professional and made the experience wonderful!"
"Thank you for the amazing review, Silke! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Zack Prather
May 6, 2026
"Mike and Nathan and the team are awesome!"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Michael Smith’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lafayette ."
LON BARONNE
May 5, 2026
"Michael Smith and Nancy Norwood helped me with all of my insurance needs. They were a pleasure to work with and were very knowledgeable."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michael Smith’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Patricia Robertson
May 2, 2026
"Gwen was very helpful & courteous with the changes to my auto Ins."
"Thank you for the kind feedback, Patricia! Our agency works hard to provide the best service we can, and we are happy to hear that you were satisfied. I am glad that Nancy was able to help you quickly with your life and auto insurance needs. Michael Smith - State Farm Insurance Agent, Lafayette, LA"
Vicky Benoit
May 1, 2026
"Gwin Breaux helped us on a Friday! Pull a rabbit out of her hat and had corporate send email we desperately needed to access our Medicare insurance!"
"Thank you so much for the 5-star review of State Farm Agent Michael Smith’s Team! We deeply appreciate your kind words here in Lafayette . "
Dale Dennis
April 14, 2026
"I’ve been with State Farm for over 20 years, was able to have experience the service of several agencies; however, with all honesty Michael Smith’s agency has been by far the best at saving me money, honest, reliable and most efficient service ever. To all potential customers; please ask for Claudia, she’s the best!!!!!!! (She saved me money)😊"
"A big thank you from all of us! We’re so glad to hear you had a great experience with our Lafayette team. We're always here if you need anything. Michael Smith - State Farm Insurance Agent"
Darryl Clark
April 8, 2026
"Mike Smith reviewed our State Farm Auto and Housing plans and determined that we had sufficient insurance coverage. Thank you, Mike"
"Thank you for continuing to trust us for your insurance needs. It’s our pleasure to help protect what matters most to you. Michael Smith - State Farm Insurance Agent"
Lauren
April 2, 2026
"Great place to have your car insurance with! I locked my keys in my car yesterday so i sent the invoice inn and next morning they already have a reimbursement for me!"
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in Lafayette. Michael Smith - State Farm Insurance Agent"
kadin richard
March 31, 2026
"Claudia was very helpful and attentive. Helped me get exactly what I needed out of my policy"
Gwen Richard
March 31, 2026
"Gwen handled all of my auto needs very efficiently."
"Thank you for the wonderful review, Gwen! It means so much to our Lafayette team to know we’re helping neighbors feel protected and cared for. Michael Smith - State Farm Insurance Agent"
Keegan Sonnier
March 30, 2026
"Great service! Angela is always the nicest!"
"Thank you, Keegan! We’re honored to serve the Lafayette community and so appreciative of your 5-star rating. Michael Smith - State Farm Insurance Agent"
Lydia Duhon
March 26, 2026
"For my first time walking into an insurance agency building, I was definitely nervous. Angela was very excited, kind, and helpful to me. Great experience and thankful for her assistance."
"Amazing! Thank you, Lydia, for the kind words. We appreciate your trust in our State Farm team and look forward to continuing to serve you here in Lafayette. Michael Smith - State Farm Insurance Agent"
Adam Tomlin
March 26, 2026
"Was very helpful and answered all my questions"
"Thank you for the wonderful review, Adam! It means so much to our Lafayette team to know we’re helping neighbors feel protected and cared for. Michael Smith - State Farm Insurance Agent"
Barbara Rogers
March 24, 2026
"Gwen Breaux and Nancy Norwood were very professional and knowledgeable they were outstanding."
"Thank you for the 5 stars, Barbara! I am glad that Gwen and Nancy could help you with your insurance needs. If you have any questions, please give us a call."
Kaedyn Kelley
March 23, 2026
"Angela was very helpful throughout the cancellation process and over the years of being insured with y’all!"
"Kaedyn, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family! Michael Smith - State Farm Insurance Agent"
Kenosha Burke
March 19, 2026
"I really enjoyed my visit today. Mrs. Millie was amazing and very sweet!"
"Thank you for the kind words and review! We are glad Millie was able to help you with your Auto Insurance needs. Give us a call if you have any questions or concerns! Thank you."
Lauren Rabalais
March 18, 2026
"Angela was so friendly and made the process SO easy!"
"Thanks for the 5 stars, Lauren, and for being part of our Lafayette community! We always love hearing from you, please let us know whenever we can help. Michael Smith - State Farm Insurance Agent"
Billy Thibodeaux
March 6, 2026
"The Mike Smith Agency is stellar in the way that you, their customer, is never forgotten. This is the first insurance agency that I have dealt with in my 50-years as an adult that follows up with their clients during the year, not just at renewal time. I highly recommend them as your insurance provider. I want to especially thank Gwen for helping so much with a couple of glass claims I recently had. The feeling of customer first is not lost at Mike Smith State Farm, no, I don’t work there."
"Thank you for the 5 stars Billy! I'm happy to hear you've had such a great experience with our team. We are always happy to help people with their insurance needs. Michael Smith - State Farm Insurance Agent, Lafayette, LA"
Lorna and Curtis Henderson
March 5, 2026
"Policy reviews and updates . Quick and efficient."
"Amazing! We appreciate your trust in our team and look forward to continuing to serve you. Michael Smith - State Farm Insurance Agent"
Jesus Followers Pinto
March 4, 2026
"What a great guy experience! Michael is the real deal. He treats you like a real person and not just a policy number. Nathan is a up and coming Superstar!!!"
"Thank you,! Your feedback is a great reminder of why we love what we do. Michael Smith - State Farm Insurance Agent"
The Bayou Watchman
March 4, 2026
"Outstanding! Michael and Nathan are the Dynamic Dou!!!"
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Michael Smith - State Farm Insurance Agent"