State Farm® Insurance Agent Michael Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cathy Simon
July 8, 2026
5
out of
5
rating by Cathy Simon
"Thank you for reaching out to follow up on our recent visit with Michael Smith.
I am pleased to provide feedback regarding our experience. My husband and I were thoroughly impressed with Michael Smith and his team. They demonstrated exceptional professionalism and attentiveness, ensuring that we felt genuinely heard and understood throughout our consultation. This level of personalized service was incredibly valuable, especially when discussing important matters concerning our insurance needs.
The policy that Michael and his team helped us secure perfectly aligns with our requirements, and we left the office feeling entirely confident and well-cared for. We are truly grateful to have such dedicated and competent individuals assisting us at State Farm.
We believe it's important for others to know about the excellent service provided by Michael Smith and his team.
Thank you again for your outstanding service.
Sincerely,
Cathy Clanton and Gregory Simon"
We responded:
"Cathy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Brandon Bouy
July 3, 2026
5
out of
5
rating by Brandon Bouy
"Nancy was an absolute pleasure to work with. From the very beginning, she genuinely cared about helping me and made sure I got exactly what I needed. She went above and beyond, answered all of my questions, and made the entire process smooth and stress-free. It’s hard to find people who care as much as she does, and I truly appreciate everything she did for me. I would gladly recommend Nancy to anyone looking for someone who is honest, knowledgeable, and dedicated to taking care of their customers."
We responded:
"Thanks so much for the amazing review, Brandon! We really appreciate your support here in Lafayette . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Howard Ballard
June 29, 2026
5
out of
5
rating by Howard Ballard
"I can't say enough how helpful Claudia was with us as we set up a payment for a life insurance policy. She was extremely courteous, very clear, and professional in working with us. We highly recommend this office!"
We responded:
"Thank you so much for the 5-stars, Howard! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michael Smith’s Team anytime."
susan faul
June 29, 2026
5
out of
5
rating by susan faul
"Friendly, professional and truly easy to work with!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Michael Murray
June 26, 2026
5
out of
5
rating by Michael Murray
"Top notch staff, especially Nancy who always answers all my questions in laymen’s terms. Been getting my Insurance needs with Michael Smith’s office for 40 years. Michael is an upfront guy who loves his job. Great Service!!!!!"
We responded:
"Michael, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Smith’s Team here in our Lafayette office. "
Bob Dew
June 12, 2026
5
out of
5
rating by Bob Dew
"I’ve worked with Michael Smith State Farm for 20 years. He has always been there when I needed him. Open door and always working to get me and my family the best rates. 5 stars"
We responded:
"Thank you for being a valued part of the Lafayette State Farm community. We love serving customers like you!
Michael Smith - State Farm Insurance Agent"
Kyle Hentges
June 3, 2026
5
out of
5
rating by Kyle Hentges
"Nathan provided friendly and quick customer service. Helped understand policy information and made making changes easy and understandable. Overall made the process quick and easy!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael Smith’s Team. "
wayne bernard
May 29, 2026
5
out of
5
rating by wayne bernard
"Great resource for information, response to request very timely and good communication."
We responded:
"Thank you for the 5 stars Wayne! I am glad that you were satisfied with your review over your insurance policies. If you have any further questions, please give our State Farm office a call, and we will be happy to answer any questions you have. "
Jaime Mendoza
May 22, 2026
5
out of
5
rating by Jaime Mendoza
"Personable. Informative. Knowledgeable. Nice staff."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael Smith’s Team. "
Jack Smart
May 18, 2026
5
out of
5
rating by Jack Smart
"Great experience. Angela was very helpful, polite, and patient!"
We responded:
"Jack, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Michael Smith’s Team!"
Shanna Viltz
May 15, 2026
5
out of
5
rating by Shanna Viltz
"Claudia was professional and provided great customer service. She was knowledgeable, informative, and answered all of our questions."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Silke Bantin
May 15, 2026
5
out of
5
rating by Silke Bantin
"Mr. Nathan Hall provided exceptional service and assistance and he did it quickly! Very kind and professional and made the experience wonderful!"
We responded:
"Thank you for the amazing review, Silke! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Zack Prather
May 6, 2026
5
out of
5
rating by Zack Prather
"Mike and Nathan and the team are awesome!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Michael Smith’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lafayette ."
LON BARONNE
May 5, 2026
5
out of
5
rating by LON BARONNE
"Michael Smith and Nancy Norwood helped me with all of my insurance needs. They were a pleasure to work with and were very knowledgeable."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michael Smith’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Patricia Robertson
May 2, 2026
5
out of
5
rating by Patricia Robertson
"Gwen was very helpful & courteous with the changes to my auto Ins."
We responded:
"Thank you for the kind feedback, Patricia! Our agency works hard to provide the best service we can, and we are happy to hear that you were satisfied. I am glad that Nancy was able to help you quickly with your life and auto insurance needs. Michael Smith - State Farm Insurance Agent, Lafayette, LA"
Vicky Benoit
May 1, 2026
5
out of
5
rating by Vicky Benoit
"Gwin Breaux helped us on a Friday! Pull a rabbit out of her hat and had corporate send email we desperately needed to access our Medicare insurance!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Michael Smith’s Team! We deeply appreciate your kind words here in Lafayette . "
Dale Dennis
April 14, 2026
5
out of
5
rating by Dale Dennis
"I’ve been with State Farm for over 20 years, was able to have experience the service of several agencies; however, with all honesty Michael Smith’s agency has been by far the best at saving me money, honest, reliable and most efficient service ever. To all potential customers; please ask for Claudia, she’s the best!!!!!!! (She saved me money)😊"
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our Lafayette team. We're always here if you need anything.
Michael Smith - State Farm Insurance Agent"
Darryl Clark
April 8, 2026
5
out of
5
rating by Darryl Clark
"Mike Smith reviewed our State Farm Auto and Housing plans and determined that we had sufficient insurance coverage. Thank you, Mike"
We responded:
"Thank you for continuing to trust us for your insurance needs. It’s our pleasure to help protect what matters most to you.
Michael Smith - State Farm Insurance Agent"
Lauren
April 2, 2026
5
out of
5
rating by Lauren
"Great place to have your car insurance with! I locked my keys in my car yesterday so i sent the invoice inn and next morning they already have a reimbursement for me!"
We responded:
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in Lafayette. Michael Smith - State Farm Insurance Agent"
kadin richard
March 31, 2026
5
out of
5
rating by kadin richard
"Claudia was very helpful and attentive. Helped me get exactly what I needed out of my policy"
Gwen Richard
March 31, 2026
5
out of
5
rating by Gwen Richard
"Gwen handled all of my auto needs very efficiently."
We responded:
"Thank you for the wonderful review, Gwen! It means so much to our Lafayette team to know we’re helping neighbors feel protected and cared for.
Michael Smith - State Farm Insurance Agent"
Keegan Sonnier
March 30, 2026
5
out of
5
rating by Keegan Sonnier
"Great service! Angela is always the nicest!"
We responded:
"Thank you, Keegan! We’re honored to serve the Lafayette community and so appreciative of your 5-star rating.
Michael Smith - State Farm Insurance Agent"
Lydia Duhon
March 26, 2026
5
out of
5
rating by Lydia Duhon
"For my first time walking into an insurance agency building, I was definitely nervous. Angela was very excited, kind, and helpful to me. Great experience and thankful for her assistance."
We responded:
"Amazing! Thank you, Lydia, for the kind words. We appreciate your trust in our State Farm team and look forward to continuing to serve you here in Lafayette.
Michael Smith - State Farm Insurance Agent"
Adam Tomlin
March 26, 2026
5
out of
5
rating by Adam Tomlin
"Was very helpful and answered all my questions"
We responded:
"Thank you for the wonderful review, Adam! It means so much to our Lafayette team to know we’re helping neighbors feel protected and cared for.
Michael Smith - State Farm Insurance Agent"
Barbara Rogers
March 24, 2026
5
out of
5
rating by Barbara Rogers
"Gwen Breaux and Nancy Norwood were very professional and knowledgeable they were outstanding."
We responded:
"Thank you for the 5 stars, Barbara! I am glad that Gwen and Nancy could help you with your insurance needs. If you have any questions, please give us a call."