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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Griggs

March 27, 2025

5  out of  5
rating by Matthew Griggs
"always very personable and professional"
We responded:
"Appreciate the kind words and five stars, thank you for coming in and going over your policies. I love meeting with my people and making sure their car insurance needs are met."
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Ryan Fontenot

March 26, 2025

5  out of  5
rating by Ryan Fontenot
"This is the best agency I have ever worked with. Millie is amazing and always does what she says and notifies me of problems before they become issues. I would highly recommend!"
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Laquisa Baker

March 26, 2025

5  out of  5
rating by Laquisa Baker
"Alison was very pleasant and helpful. She made obtaining car insurance very easy."
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LaBauve

March 26, 2025

5  out of  5
rating by LaBauve
"Can't say enough about the care and assistance we have received to ensure our coverage limits fit our needs at the lowest price possible."
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Troy Broussard

March 20, 2025

5  out of  5
rating by Troy Broussard
"Love Mr. Smith, and Ms. Millie. They are always there when I need them."
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William Gonsoulin

March 20, 2025

5  out of  5
rating by William Gonsoulin
"Allison Loupe at Mike Smith State Farm Ins. did a great service for me with my auto insurance, by helping to reduce my monthly payments in half!!! That’s a real savings! Thank you, Allison, for your help in showing me a plan that saved me big money!"
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Jordan Folks

March 20, 2025

5  out of  5
rating by Jordan Folks
"I can’t thank Millie enough for getting us the BEST home insurance around! I have been with The Mike Smith group for a few years now and their customer service is top notch! By far the best auto and home insurance company around. Thank you all for everything you do and keep up the amazing work!"
We responded:
"My staff really is top notch! We do everything we can to meet your insurance needs, glad we could help out with your car insurance and life insurance!"
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Derika Allen

March 19, 2025

5  out of  5
rating by Derika Allen
"Everyone is always so helpful and provide excellent service."
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Dylan Blake

March 17, 2025

5  out of  5
rating by Dylan Blake
"Absolutely great experience, the best help I've had yet. Mrs. Marellia Martin was an amazing help through this experience!"
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Kenya Tavares

March 12, 2025

5  out of  5
rating by Kenya Tavares
"Michael is an outstanding agent who consistently provides us with the best service at the best price! Thanks Millie :)"
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Denise Clewis

March 11, 2025

5  out of  5
rating by Denise Clewis
"Love going here. Everyone goes out of their way to make you feel appreciated. They also explain everything in terms you can understand."
We responded:
"Appreciate the five stars! Always glad to see a great review, I am glad we could sit down and go over your auto and home policies to make sure it was all in order!"
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Lillie

February 21, 2025

5  out of  5
rating by Lillie
"Nancy was super friendly and helpful, and had answers for all of my questions about the process. Definitely recommend!"
We responded:
"Thank you for the review! I am happy to hear that Nancy was about to help you out with your insurance needs!"
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Michael Murray

February 20, 2025

5  out of  5
rating by Michael Murray
"Staff person, Millie is Top-Notch who knows the answers to any and all questions. She explains everything in laymen terms for a clear understanding. The entire office is a JOY to interact with. I feel that all my insurance needs are being met."
We responded:
"Thank you for the 5 Stars! Reviewing insurance policies with the people of Lafayette and its surrounding communities is something our office loves to do."
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ken denais

February 13, 2025

5  out of  5
rating by ken denais
"They make you feel like family and they all are very professional"
We responded:
"Thank you for the review, Ken! If you have any questions or concerns, about auto insurance, homeowners' insurance, and life insurance. Please, give us a call."
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Abby Latiolais

February 7, 2025

5  out of  5
rating by Abby Latiolais
"Gwen was very helpful and quick in getting my insurance swapped to my new vehicle!"
We responded:
"Thank you for the review and Congratulations on your new car! If you have any questions or concerns about your auto insurance, please give us a call!"
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T’NOTCHIE

February 6, 2025

5  out of  5
rating by T’NOTCHIE
"Claudia was extremely helpful and sweet. She helped me with all my needs. Michael Smith was very helpful with getting me discounts i was eligible for."
We responded:
"We are happy to hear that Claudia was able to help you out! If you have any question or concerns about you auto insurance, please give us a call!"
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Rachel Courville

February 6, 2025

5  out of  5
rating by Rachel Courville
"I am more than impressed with Michael Smith as my State Farm agent. I was assigned to him when my agent retired. Mr. Smith actually called me to go over my policy. In doing so, he found discounts for me, and offered sound advice! I can honestly say that he is the best insurance agent I have done business with in my 40 years of adult life."
We responded:
"Thank you for the review and kind words. We happy hear that we were able to help you out with your insurance needs. Please, give our office a call if you need anything!"
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Tasha Nathan

February 3, 2025

5  out of  5
rating by Tasha Nathan
"State Farm provides excellent customer service and reliable coverage! Gwen Breaux was helpful, responsive, and made the process easy. Highly recommend!""
We responded:
"Thank you for the kind words! I am very happy to hear that you were satisfied with your insurance coverage!"
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Billy Qu

January 29, 2025

5  out of  5
rating by Billy Qu
"Very helpful for me when getting the car for the first time"
We responded:
"Thank you for the 5-star review! We are very happy that you chose us to help you out with insuring your first car with State Farm Auto Insurance! "
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Curri Loupe

January 29, 2025

5  out of  5
rating by Curri Loupe
"Alison is a pleasure to do business with, she’s extremely knowledgeable and helpful."
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Ginger Young

January 27, 2025

5  out of  5
rating by Ginger Young
"The staff at Glass America in Broussard, LA earned my trust when they once advised me to NOT hire them to repair a small pock mark, seeing that I would soon need a complete windshield replacement when a different crack spread further. That is business INTEGRITY. They have now replaced the windshield and were were professional, efficient, friendly, and quick. I highly recommend their service!!!"
We responded:
"Thank you, Ginger! I am glad we were able to help you out with you windshield! We are always happy to help the people of Acadiana. "
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Oscar Babineaux

January 16, 2025

5  out of  5
rating by Oscar Babineaux
"Gwen did a great job helping me with my Drive safe and save. Thanks!"
We responded:
"I am glad Gwen was able to help you out! If you have any questions about the Drive Safe and Save, or about the auto policy, please feel free to give our office a call!"
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Judy Leger

January 15, 2025

5  out of  5
rating by Judy Leger
"Michael Smith has the best staff of any company I deal with. They are the most patient and courtesy with questions and the most knowledgeable about insurance matters. Love working with them."
We responded:
"Thank you for the review! We are always happy to hear that our team has done a good job! We are happy to help the people of Lafayette and its surroundings parishes. "
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Brett Hill

January 15, 2025

5  out of  5
rating by Brett Hill
"Ms. Gwen was super sweet and helpful with getting me squared away for my new policy! She even stayed on the phone to make sure i received the document i needed."
We responded:
"Thank you for the review! I am glad Gwen was able to help you out. If you have any questions in regard to Auto Insurance, Homeowners Insurance, or Life and Health Insurance please give us a call!"
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cherise lemelle

January 14, 2025

5  out of  5
rating by cherise lemelle
"Always a pleasant conversation with Michael. Helps me understand all my insurance needs."
We responded:
"Thank you for the 5 Stars! Reviewing insurance policies with the people of Lafayette and its surrounding communities is something our office loves to do."