State Farm® Insurance Agent Michael Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dale Dennis
April 14, 2026
"I’ve been with State Farm for over 20 years, was able to have experience the service of several agencies; however, with all honesty Michael Smith’s agency has been by far the best at saving me money, honest, reliable and most efficient service ever. To all potential customers; please ask for Claudia, she’s the best!!!!!!! (She saved me money)😊"
"A big thank you from all of us! We’re so glad to hear you had a great experience with our Lafayette team. We're always here if you need anything. Michael Smith - State Farm Insurance Agent"
Darryl Clark
April 8, 2026
"Mike Smith reviewed our State Farm Auto and Housing plans and determined that we had sufficient insurance coverage. Thank you, Mike"
"Thank you for continuing to trust us for your insurance needs. It’s our pleasure to help protect what matters most to you. Michael Smith - State Farm Insurance Agent"
Lauren
April 2, 2026
"Great place to have your car insurance with! I locked my keys in my car yesterday so i sent the invoice inn and next morning they already have a reimbursement for me!"
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in Lafayette. Michael Smith - State Farm Insurance Agent"
kadin richard
March 31, 2026
"Claudia was very helpful and attentive. Helped me get exactly what I needed out of my policy"
Gwen Richard
March 31, 2026
"Gwen handled all of my auto needs very efficiently."
"Thank you for the wonderful review, Gwen! It means so much to our Lafayette team to know we’re helping neighbors feel protected and cared for. Michael Smith - State Farm Insurance Agent"
Keegan Sonnier
March 30, 2026
"Great service! Angela is always the nicest!"
"Thank you, Keegan! We’re honored to serve the Lafayette community and so appreciative of your 5-star rating. Michael Smith - State Farm Insurance Agent"
Lydia Duhon
March 26, 2026
"For my first time walking into an insurance agency building, I was definitely nervous. Angela was very excited, kind, and helpful to me. Great experience and thankful for her assistance."
"Amazing! Thank you, Lydia, for the kind words. We appreciate your trust in our State Farm team and look forward to continuing to serve you here in Lafayette. Michael Smith - State Farm Insurance Agent"
Adam Tomlin
March 26, 2026
"Was very helpful and answered all my questions"
"Thank you for the wonderful review, Adam! It means so much to our Lafayette team to know we’re helping neighbors feel protected and cared for. Michael Smith - State Farm Insurance Agent"
Barbara Rogers
March 24, 2026
"Gwen Breaux and Nancy Norwood were very professional and knowledgeable they were outstanding."
"Thank you for the 5 stars, Barbara! I am glad that Gwen and Nancy could help you with your insurance needs. If you have any questions, please give us a call."
Kaedyn Kelley
March 23, 2026
"Angela was very helpful throughout the cancellation process and over the years of being insured with y’all!"
"Kaedyn, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family! Michael Smith - State Farm Insurance Agent"
Kenosha Burke
March 19, 2026
"I really enjoyed my visit today. Mrs. Millie was amazing and very sweet!"
"Thank you for the kind words and review! We are glad Millie was able to help you with your Auto Insurance needs. Give us a call if you have any questions or concerns! Thank you."
Lauren Rabalais
March 18, 2026
"Angela was so friendly and made the process SO easy!"
"Thanks for the 5 stars, Lauren, and for being part of our Lafayette community! We always love hearing from you, please let us know whenever we can help. Michael Smith - State Farm Insurance Agent"
Billy Thibodeaux
March 6, 2026
"The Mike Smith Agency is stellar in the way that you, their customer, is never forgotten. This is the first insurance agency that I have dealt with in my 50-years as an adult that follows up with their clients during the year, not just at renewal time. I highly recommend them as your insurance provider. I want to especially thank Gwen for helping so much with a couple of glass claims I recently had. The feeling of customer first is not lost at Mike Smith State Farm, no, I don’t work there."
"Thank you for the 5 stars Billy! I'm happy to hear you've had such a great experience with our team. We are always happy to help people with their insurance needs. Michael Smith - State Farm Insurance Agent, Lafayette, LA"
Lorna and Curtis Henderson
March 5, 2026
"Policy reviews and updates . Quick and efficient."
"Amazing! We appreciate your trust in our team and look forward to continuing to serve you. Michael Smith - State Farm Insurance Agent"
Jesus Followers Pinto
March 4, 2026
"What a great guy experience! Michael is the real deal. He treats you like a real person and not just a policy number. Nathan is a up and coming Superstar!!!"
"Thank you,! Your feedback is a great reminder of why we love what we do. Michael Smith - State Farm Insurance Agent"
The Bayou Watchman
March 4, 2026
"Outstanding! Michael and Nathan are the Dynamic Dou!!!"
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Michael Smith - State Farm Insurance Agent"
Kevin Zembower
March 2, 2026
"It was an easy, no hassle experience working with Nathan. The rates offered were much less than I had been paying."
"Kevin, your review means the world to us. Thank you for recognizing our efforts! Michael Smith - State Farm Insurance Agent"
Jaime
February 28, 2026
"Personable; friendly and professional service from the staff and Mike Smith."
"Thank you,! We’re honored to serve the Lafayette community and so appreciative of your 5-star rating. Michael Smith - State Farm Insurance Agent"
Jason Petty
February 27, 2026
"Nancy has always been a great assistance anytime I needed help at State Farm"
"Thank you!!!"
Jennifer Hale
February 27, 2026
"Michael & Nancy was very helpful in getting all of my needs taken care of."
"Five stars — thank you so much! We’re so glad you chose our office for your insurance needs. Michael Smith - State Farm Insurance Agent"
Tara Norman
February 27, 2026
"Claudia with Michael Smith is so helpful in answering all of my questions anytime I call. She figures out complex situations and explains them in an understandable manner. Her kindness, compassion and love for her work comes through in all of her interactions. Thank you!"
"Thank you, Tara! Your feedback is a great reminder of why we love what we do. Michael Smith - State Farm Insurance Agent"
Caden Hebert
February 26, 2026
"The customer service here over the phone was absolutely amazing. The employees that answered the phone, Ms Nancy and Ms Angela were incredibly helpful, polite and respectful towards me."
"Caden, your review means the world to us. Thank you for recognizing our efforts! Michael Smith - State Farm Insurance Agent"
Delores Menard
February 26, 2026
"Ms Gwen Breaux is a Gem ! Always very helpful . And really pleasant to talk to. Thank you MsGwen"
"Delores, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family! Michael Smith - State Farm Insurance Agent"
Angele Miller
February 25, 2026
"Michael Smith and Angela take great care of our insurance needs. We have bundled our insurance coverage and receive discounts. They’re very helpful if you’re looking for a good insurance agency."
"Thank you for the wonderful review! It means so much to our Lafayette team to know we’re helping neighbors feel protected and cared for. Michael Smith - State Farm Insurance Agent"
Terry Nguyen
February 24, 2026
"Gwen is always professional and prompt. Highly recommended!"
"Thank you for the 5-star review, Terry! We’re thrilled to hear you had such a great experience with our Lafayette office. Michael Smith - State Farm Insurance Agent"