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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Estrella Foster

Estrella Foster

November 6, 2024

5  out of  5
rating by Estrella Foster
"It’s always a pleasure to meet with Mike. We really appreciate all his information, input, and comments. They are very useful. Thank you Mike Estrella"
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Farrah Reyna

October 28, 2024

5  out of  5
rating by Farrah Reyna
"Always friendly and great customer service!"
We responded:
"Thank you for the kind words, Farrah. If you have any questions in regard to auto insurance, home insurance, and life insurance, please give us a call!"
Profile photo of Marc & Melissa D'Aunoy

Marc & Melissa D'Aunoy

October 21, 2024

5  out of  5
rating by Marc & Melissa D'Aunoy
"I’ve known Mike and Pam a long time. Pam is a close friend and sister in Christ. They sponsor many of our community outreach events and are dear friends. You are in good hands (don’t go to Allstate!)with Mike and his staff!"
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Kevin Pyle

October 12, 2024

5  out of  5
rating by Kevin Pyle
"Every part of Mike Smith’s ream is courteous, knowledgeable and professional. You will not find a Better Agency then the entire staff at Mike Smith’s State Farm"
We responded:
"Thank you for the 5 stars! If you need anything in regard to Homeowners insurance, Auto Insurance, and Life Insurance, please give us a call!"
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Sidney Bloss

October 9, 2024

5  out of  5
rating by Sidney Bloss
"We started our home insurance policy/auto insurance policy with Michael Smith about a year ago, and they by far had the best prices and amazing customer service at that time. Fast forward to today and my husband and I are in the process of moving, and I called with some questions. Ms. Angela Kibodeaux was phenomenal and really went above and beyond. She took the time to answer all of my question, help me with next steps, and really make a stressful process (moving) so smooth! Very grateful for the attentive, helpful, and kind conversation today!"
We responded:
"Thank you for the review! I am glad Angela was able to help you out. If you have any questions or concerns in regard auto insurance, homeowners' insurance, or life insurance. Please give Angela a call!"
Profile photo of Nancy Beauvais

Nancy Beauvais

October 8, 2024

5  out of  5
rating by Nancy Beauvais
"I spoke with an agent here concerning policy questions and she was incredibly helpful and answered all of my questions. She even followed up by sending me the information I needed so that I have it easily on hand."
We responded:
"I am glad our team was able to help you! We are always happy to help the people of Lafayette!"
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Glenn Webster

October 8, 2024

5  out of  5
rating by Glenn Webster
"Greetings State Farm family, I would sincerely like to acknowledge Angela Kibodeaux (State Farm Agent, Michael L. Smith Agency) . Ms. Kibodeaux is an exemplary representative of State Farm who has shown great attention and professional care to me as a client. As a result of Ms. Kibodeaux's dedication to details, l can definitely say her work results in excellent quality along with the lowest cost based on the client's circumstance and within an efficient timeline. In concluding, Ms. Kibodeaux is truly an asset and wonderful agent and I'm thankful to be a client. Respectfully, Glenn E Webster"
We responded:
"Thank you for the review! I am glad Angela was able to help you out. If you have any questions or concerns in regard auto insurance, homeowners' insurance, or life insurance. Please give Angela a call!"
Profile photo of Debra Cormier

Debra Cormier

September 18, 2024

5  out of  5
rating by Debra Cormier
"Shout out and huge thank you to Millie. Professional, efficient knowledge with an abundance of patience."
We responded:
"I am glad Millie was able to help you out! If you have any questions, please give us a call. We are always happy to help the people of Lafayette and its surrounding areas."
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Foody Floyd

September 16, 2024

5  out of  5
rating by Foody Floyd
"Very pleased with the service here! -Avery C"
We responded:
"Thank you for the 5 stars! If you have any questions or concerns about auto insurance, home insurance, and life insurance, please give us a call!"
Profile photo of James Kirk Piccione

James Kirk Piccione

September 4, 2024

5  out of  5
rating by James Kirk Piccione
"Mike Smith is da bomb!!!"
We responded:
"Thank you! We appreciate your review. We are always happy to help the people of Lafayette and its surrounding areas. If you have any questions regarding auto insurance, home insurance, and life insurance please give us a call!"
Profile photo of Chad Provost

Chad Provost

September 4, 2024

5  out of  5
rating by Chad Provost
"I went in today and spoke with Angela. She was so helpful with my insurance needs. I highly recommend Michael Smith State Farm."
We responded:
"I am glad Angela could assist you! Thank you for the kind words and review!"
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LB B

August 29, 2024

5  out of  5
rating by LB B
"Gwen is always there to help with any question! Good people! & their office is close to everything too."
We responded:
"Thank you for kind words, if you have any questions, please give Gwen a call! She is always happy to help the people of Lafayette when it comes to insurance."
Profile photo of B Bledsoe

B Bledsoe

August 21, 2024

5  out of  5
rating by B Bledsoe
"Michael Smith and the staff are so very helpful, kind and considerate. They seem to really care about their clients and go out of their way to help you and make you feel appreciated. There is never any pressure to increase coverages or change anything in your policies."
We responded:
"Thanks for taking time to give us those five stars! Appreciate it!"
Profile photo of Ray Hebert

Ray Hebert

August 6, 2024

5  out of  5
rating by Ray Hebert
"Very detailed and had an awesome experience"
We responded:
"Thank you for the five stars. We are always happy to help the people of Acadiana and Lafayette"
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Debbie K

July 17, 2024

5  out of  5
rating by Debbie K
"Always so friendly rather on the phone or in person. They take the time to do 1on 1.with you. Mike always takes his time greets me and to show me exactly what needs to be done. Neighbor walk out the door until all my questions are answered. I would highly recommend all these people."
We responded:
"Thank you! When we sit down with people, we try to go over coverage details and answer any questions you have. Making sure you are covered on auto. life, homeowners, and even business insurance is our number one priority! "
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Kallie Verrett

July 15, 2024

1  out of  5
rating by Kallie Verrett
"Called me to go in and thought I was going in to see if there was a way to lower my insurance cost per month. Turns out it was just to offer and persuade us to get life insurance. Love my house and car insurance but I will never get life insurance because they discriminate people with down syndrome and don't cover them. That's immediate red flags being that I have a child with special needs and he has autism. So it's a big no for life insurance for me."
We responded:
"Kallie, thank you for your honest review. We are very sorry that we could not do your family's life insurance. Please call if we can be of further assistance."
Profile photo of Ron Bryant

Ron Bryant

June 5, 2024

5  out of  5
rating by Ron Bryant
"Good review with all our insurance accounts with Mike."
We responded:
"Thank you Mr. Ron! We appreciate your business and kind words. We are always happy to help the surrounding areas of Lafayette. If you have any questions regarding auto insurance, home insurance, and life insurance please give us a call."
Profile photo of Liz Charles

Liz Charles

June 3, 2024

5  out of  5
rating by Liz Charles
"Every time I goes into the office the team is very helpful & knowledgeable to whatever I need to know about my auto ins..Michael Smith is the best..💯"
We responded:
"Thank you for the kind words and review. I am happy to hear that you enjoyed your experience with our Lafayette office! If you have any questions regarding homeowners Insurance, Auto Insurance, or Life Insurance, please give us a call at 337-981-3472."
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Chad Theriot

May 15, 2024

5  out of  5
rating by Chad Theriot
"Nancy and Michael went above & beyond to take care of my claim and explain the process. They followed up during the process to make sure the process was moving along smoothly. I highly recommend Nancy & Michael!"
We responded:
"Thank you for the 5 stars! We are happy to hear that Nancy and Michael could help you out regarding your insurance claim and needs."
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Jason Leger

May 13, 2024

2  out of  5
rating by Jason Leger
"I wasn't going to do a review, but since their office has sent multiple emails asking for one...here you go. I reviewed my policy and coverages with Michel because my insurance rate keeps going up and I was unhappy about it. Every time I would try to focus on that issue he would try to divert the conversation elsewhere and never really seemed to care about my concern of ever increasing rates and how they just get a raise anytime they decide they want one. His only solution was to send me the tracker for a potential discount down the road...which would amount to a whole $30 / month and tried to sell that as a big deal. I doubt though that he is incentivized to help lower rates as I'm sure the higher our premiums are the fatter his commission check is."
We responded:
"Jason, Some things are out of my control. Louisiana auto insurance is very expensive. We very much appreciate the constructive criticism and please feel free to give our office a call if you have any questions. Thank you, Jason."
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Gary Buchanan

May 9, 2024

5  out of  5
rating by Gary Buchanan
"I was involved in a car accident and was working with Angela Kibodeaux and Michael Smith. They both walked me through the process of how things were going to work. They have been great to work with. Have made things go so smooth."
We responded:
"I am so glad to hear that, happy to get y'all over to my office! Thanks for coming to us for your auto and home insurance, we appreciate your time!"
Profile photo of coco d (Cocod)

coco d (Cocod)

May 9, 2024

5  out of  5
rating by coco d (Cocod)
"Always courteous, knowledgeable and efficient. Only one call is needed and whatever the request, it is done."
We responded:
"Thank you for the five stars. We are always happy to help the people of Acadiana and Lafayette"
Profile photo of Steve Blake

Steve Blake

May 3, 2024

5  out of  5
rating by Steve Blake
"Michael does a great job! Never had an insurance agent explain our coverage to us and give us options like Michael does."
We responded:
"Thank you for the review and kind words. We are happy to hear that you enjoyed your time in the office with us. If you have any questions or concerns regarding homeowners' insurance or auto insurance. Please do not hesitate to contact our Lafayette office."
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Lisa McCoy

April 17, 2024

5  out of  5
rating by Lisa McCoy
"Very informative, very professional and very helpful. If you're looking for a new and GOOD agent, go see Michael Smith @ State Farm!"
We responded:
"Thank you for the amazing review! We are happy Michael and Angela could help you out with your insurance needs in our most recent visit."
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denzel bolden

April 12, 2024

5  out of  5
rating by denzel bolden
"1 of 1 experience"
We responded:
"Thank you for the review! If you have any questions or concerns regarding Life Insurance, please do not hesitate to contact me!"